Delivery Information

Welcome to the Bakes by Mishelle Delivery Information page! Here, you'll find everything you need to know about our delivery options, policies, and procedures. We're committed to ensuring your delicious treats arrive fresh and on time.

Delivery Areas

We currently offer delivery within Hampton, Virginia, and surrounding areas. I also will travel to Maryland, Northern Virginia and Maryland (Saturdays Only). Please note that some areas may have limited delivery options or slightly longer delivery times. To confirm if we deliver to your specific location, please enter your address during checkout.

Delivery Options & Costs

We offer the following delivery options:

  • Standard Delivery: $25 (Saturdays only in DMV area)
  • Local Delivery (within Hampton): $8.00 (1-2 business days)
  • Free Delivery: On orders over $200

Delivery costs are calculated at checkout. Prices are subject to change.

 

Delivery Times

Orders are typically processed within 1 business day. Delivery times are estimates and may vary depending on factors such as traffic and order volume.

  • Standard Delivery: 2-3 business days after processing
  • Local Delivery: 1-2 business days after processing
  • Maryland, DC and Northern Virginia (Saturdays Only)

Orders placed before 12:00 PM EST may be eligible for next-day local delivery. Please check the availability at checkout.

Delivery Policies

If You're Not Home: If you are not home at the time of delivery, our driver will leave the package at your doorstep, if it is safe to do so. Bakes by Mishelle is not responsible for theft or damages after delivery. Please note that perishable items will not be left unattended.

Delivery Instructions: Please provide any specific delivery instructions (e.g., "Leave at back door," "Call upon arrival") in the order notes during checkout.

Damaged or Missing Orders: If your order arrives damaged or is missing items, please contact us within 24 hours of delivery with your order number and photos of the damage. We will work with you to resolve the issue promptly.

Contact us

If you have any further questions or concerns regarding your delivery, please don't hesitate to contact us.